Confidential message
The message is sent to the recipients in encrypted format, with the option of having a delivery confirmation sent to your e-mail address. To read the confidential message, the recipients must verify themselves by e-mail using a security code. Recipients with a business customer contract receive the message as a normal e-mail via an encrypted connection, which they can then read without any additional precautions. There is no need for the postal address to be verified in order to receive a confidential e-mail.
Personal message
The message is sent to the recipients in encrypted format, with the option of having a delivery confirmation sent to your e-mail address. To read the personal e-mail, recipients must register on a one-time basis and have their e-mail address verified using an activation code. Recipients who are not yet registered with IncaMail will be prompted to register when they open the personal e-mail. There is no need for the postal address to be verified in order to receive a personal e-mail.
The security level is higher than for confidential messages because recipients have to identify themselves using two factors: their e-mail account and their IncaMail password.
Registered
With the Registered sending type, senders and recipients are sent a digitally signed PDF receipt as proof that the message has been sent and received or as proof of expiry in the event of non-collection. Messages must be accepted by the recipient within seven days, otherwise they will expire. Every day, i.e. including Saturdays, Sundays and public holidays, counts in calculating the collection periods and availabilities.
Registered messages can be sent to any recipient.
If the sending type is used for communication with Swiss authorities, recipients must have given consent prior to receipt. The sending type complies with the relevant legislation. You can find more information in the Registered section.