The IncaMail Registered directory is operated by IncaMail and can only be viewed by IncaMail users. IncaMail customers therefore have the option of registering for the IncaMail registered message directory so that other users can search for them.
Every user can decide whether or not they want to be registered and visible in the directory for IncaMail registered messages. Visible means that other IncaMail customers can look for them in the directory.
The eGov participant directory is operated by the Federal Office of Justice in Switzerland. It contains the e-mail addresses of all persons who have registered for digital eGov registered mail. According to the Federal Department of Justice and Police, eGov registered mail is recognized only with an entry in the eGov participant directory. The entry is made in the settings in the IncaMail web interface.
Note: You can also receive digital IncaMail registered messages without an entry in the eGov participant directory. With the exception of the eGov note, these are identical to eGov registered messages, including digitally signed PDF receipts. However, we recommend taking advantage of the option of an entry in the eGov participation directory for digital communication with public authorities by registered mail, as without it, authorities are not required to recognize a registered message.
Note on interoperability
Registered IncaMail messages are exchanged in an interoperable manner with other platforms recognized by the Confederation. If the recipient of a registered message is registered on another platform, the message is transferred to the other platform for delivery. As the sender, you receive the usual digitally signed submission and acceptance receipts from IncaMail.