To send registered IncaMail messages, senders must meet the following minimum requirements:
- Registered IncaMail account with e-mail verification
- Premium account or business customer contract
Registered IncaMail messages can be sent via all existing product variants and to one or more recipients.
In principle, an IncaMail registered message can be sent to anyone. To send registered IncaMail messages, senders must have at least a registered IncaMail account with e-mail verification and a Premium account or a business customer contract.
Notes:
- Messages to recipients registered on other recognized delivery platforms are sent to the corresponding platform for delivery.
- Thanks to the Auto-Accept option, business customers can automatically accept IncaMail messages.
- If an IncaMail message cannot be delivered (e.g. because it has been rejected by the recipient’s system), the sender and recipient will be notified by means of a normal e-mail and the status of the message will be changed.
Here’s how sending registered messages with IncaMail works
- You can send a registered message from the IncaMail web interface, from your business software or from an e-mail client (e.g. Outlook). When sending via the web interface, you can select recipients from the registered mail directory.
- As soon as the message has arrived in IncaMail, the sender and recipient receive a submission or acceptance receipt in a normal e-mail.
- IncaMail checks whether the recipient has blocked receipt of registered messages. If not, the message is delivered. Otherwise, delivery is cancelled and the sender is notified accordingly.
- The recipient receives the message in encrypted format and has the following options within a period of seven days:
- Accept message: Click on "Accept" to read the message.
- Refuse acceptance: Click on "Refuse acceptance". The message cannot be read.
- Allow to expire: After a period of seven days, the message can no longer be opened.
- The sender and recipient are sent another receipt indicating the message status.