Patrik Kiss
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Seasonal/temporary staff
Special case of temporary staff: temporary staff are treated as set out in the contract (section 4. Fee for EAI type of service). For seasonal businesses, such as hotels and tour operators, it is p...
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Status and Logbook
The logbook is a record of all messages sent and received. However, it is not a mailbox and does not contain any information about the content of each e-mail. From the time a message is sent until ...
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Receiving registered messages
IncaMail account holders have the option of blocking registered IncaMail messages in the settings. Registered messages can be received via all existing product variants. Once accepted, messages can...
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Receiving messages in Threema
📝Important: As of 2025, it is no longer possible to connect your Threema account with IncaMail. If you had previously linked your Threema account to IncaMail, you will still continue to receive me...
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Checking the signature
Notifications of IncaMail messages are always provided with a signature for security reasons. Please always check the validity of the signature and the sender. The sender of the e-mail should alway...
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IncaMail levels of trust
The trust level of individual senders and recipients is indicated in IncaMail with up to three stars. The stars illustrate to what extent the user’s identity has been checked. Stars Trust level Po...