Patrik Kiss
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Sending IncaMail registered messages
To send registered IncaMail messages, senders must meet the following minimum requirements: Registered IncaMail account with e-mail verification Premium account or business customer contract Regi...
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Can I change the email address of my IncaMail account?
The email address of an existing IncaMail account cannot be changed. If you want to use a new email address, you must register a new account with that address.Register account nowIf you want to kee...
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Opening an IncaMail message as non-registered user
The message is in your inbox and has a subject line containing the comment (Secured by IncaMail). Open the message and click on the Read button. Confirm the IncaMail GTCs and click on the Reques...
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Opening an IncaMail account
To send and receive IncaMail messages, you can create a free IncaMail account at www.incamail.com. To do so, click on Create account and complete the information correctly and in full. During the r...
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Error Message: 535 5.3.2 Relaying denied, no client certificate
If the error message “535 5.3.2 Relaying denied, no client certificate” appears when sending via IncaMail MGI, this usually indicates a configuration issue on the outbound or send connector – not t...
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Recipient Information and Useful Materials
This section contains useful resources for end recipients as well as promotional and informational materials that explain IncaMail, its benefits, and common use cases. These documents can be share...
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Two-Factor Authentication (2FA)
Two-factor authentication (2FA) provides additional protection for your account and guards it against unauthorized access. With this feature, you will receive a code via SMS that you must enter eac...
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Data Processing Addendum
When providing services to our business clients, we process certain personal data – such as user names, email addresses and activities. In these cases, we act as a data processor and process data...
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Using the IncaMail HTML add-in
When writing a new e-mail, you can launch the add-in for IncaMail either below (in OWA) or beside (in Outlook 2013/2016) the Add-ins (or Apps) symbol. A menu is opened on the right-hand side: A: S...
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Replying to messages
You can reply to every IncaMail message once free of charge in the web interface. If you would like to select a sending type other than Confidential for your reply, add additional recipients or for...