Patrik Kiss
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Is IncaMail compatible with the PEC (Posta Elettronica Certificata) system?
Overview IncaMail is not interoperable with the Italian PEC system (Posta Elettronica Certificata). Therefore, IncaMail messages generally cannot be delivered to PEC addresses. Background PEC is a...
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What is the maximum size of an IncaMail message
Overview With IncaMail, messages up to 30 MB in size can be sent. However, whether a message can be successfully delivered depends not only on IncaMail but also on the size restrictions of the rec...
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Can I use IncaMail MGI on MacOS?
Yes. The IncaMail HTML add-ins work in Microsoft Outlook Web Access in browsers on the Mac. If you are using AppleMail or a different mailclient, please refer to this article.
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Certificate Renewal and clientAuth EKU - Impact on IncaMail MGI
If your company operates IncaMail via the Mail Gateway Integration (MGI) and a certificate has been renewed, it may happen that IncaMail sending suddenly stops working. This article explains why th...
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Resources for MGI
Setup & Launch 📋 IncaMail checklist for launch MGI ...
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IncaMail Secure Contact Form
With the Secure Contact Form, you receive secure and registered digital submissions—legally compliant, traceable, and simple for citizens. The Secure Contact Form is the compliant entry channel fro...
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How to register an IncaMail account
Go to https://app.incamail.com/en/login and click on the menu item Create free account. On the next page, enter your details and set a password. At the end of the setup process, you will receive th...
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Third party sources used by IncaMail
@emotion/cache website: https://emotion.sh license: MIT (https://github.com/emotion-js/emotion/blob/main/LICENSE) @emotion/react website: https://emotion.sh license: MIT (https://github.com/emot...
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Troubleshooting network issues
To ensure the seamless operation of IncaMail services after December 7, the following domains need to be whitelisted in your network: incamail.com app.incamail.com app.rhone.email web.incamail.com...
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Third party service providers
Sub-processors and third-party service providers As any other business, we engage third-parties and affiliated companies as service providers to provide, improve, protect and promote our Services a...