When logging in to IncaMail, there are a few things to keep in mind:
- When you log in, you must enter the correct e-mail address.
- The login must match the registered login details. The respective login method of post.ch, SuisseID, SwissID, or ZUGLOGIN applies.
- A new personal password can be set by following the instructions under “Forgotten password”. The new password is either sent to you as an SMS code, or you can enter it directly if you answer the security question correctly.
To get your new password, follow the steps below:
- Click on Password forgotten? at www.incamail.com
- Enter the e-mail address registered in IncaMail and confirm.
- Click on the link in the e-mail you receive. If 2-step verification is activated, you will receive a code by SMS. Enter the code and click on “Next”.
- Set your new password and click on “Save”.